Confidential (Registered Users Only)
Confidential (Registered Users Only) is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Confidential (Registered Users Only) to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://Confidential (Registered Users Only).com/
Working at Confidential (Registered Users Only)
Confidential (Registered Users Only) hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Confidential (Registered Users Only) employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and much more.
Role
Confidential (Registered Users Only) provides breaking news and market-moving intelligence along with cutting edge technology and data for hedge funds, investment banks and law firms. We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join us on that mission.
Confidential (Registered Users Only) is currently looking for an Account Manager to join our dynamic team. The Account Manager will be responsible for managing and growing existing relationships with buyside accounts within the continental United States through subscription renewals and account expansion, uplifts and cross-selling of additional Confidential (Registered Users Only) products.
This full-time position is located in our New York City offices, on a hybrid (3 days in office per week) schedule.
Responsibilities
- Manage all aspects of the renewal cycle for Confidential (Registered Users Only)’ subscription relationships within the buyside sector
- Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
- Collaborate with customer success to deliver excellent client service and customer experience
- Coordinate with Confidential (Registered Users Only)’ product team to identify opportunities for product and platform enhancements
- Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy
Requirements
- 2+ years of experience in an account management capacity, renewing, upselling, and cross-selling solutions to the buyside, and/or experience in credit and leveraged finance
- Ability to build relationships and business partnerships to meet and exceed net retention targets
- Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
- Excellent interpersonal, verbal and written communication
- Experience with Salesforce
Confidential (Registered Users Only) Values
- Action Oriented
- Customer First Mindset
- Effective Team Players
- Driven To Excel
At Confidential (Registered Users Only), we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.
The base salary range estimate for this position is $95,000 - $110,000. This position is eligible for a quarterly commission bonus.
The actual compensation will be at Confidential (Registered Users Only)’ sole discretion and will be determined by the aforementioned and other relevant factors.
Equal Employment Opportunity
Confidential (Registered Users Only) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.