Position Summary
The Accounts Receivable Specialist will support day-to-day management of customer receivables within EAE USA's SAP S/4HANA environment. Daily work will be performed within SAP S/4HANA, including invoicing, cash application, customer account maintenance, and reporting support. This role is between an entry-level position and a full AR Analyst — ideal for someone with a working foundation in accounting or AR who is ready to grow into more complex reconciliation, reporting, and revenue-related work. The role partners closely with the Accounting Team and project execution to support accurate, timely receivables reporting.
Accounts Receivable & Invoicing
- Process and post customer invoices, payments, and credit memos in SAP accurately and on schedule.
- Apply customer payments and resolve unapplied cash and short-pay discrepancies.
- Support downpayment and milestone billing tracking for project-based customer contracts.
- Submit and track customer invoices through third-party procurement/e-invoicing platforms (e.g., SAP Ariba) in addition to direct submission, ensuring timely receipt and acceptance by the customer
- Respond to routine customer inquiries regarding invoices, statements, and payment status.
Reconciliation & Reporting
- Monitor customer account balances and assist with aging analysis and follow-up collections.
- Support monthly AR reconciliations, including matching payments to open invoices and identifying discrepancies.
- Assist in preparing AR aging reports and other recurring reporting deliverables for management review.
- Assist with month-end close tasks related to AR, under the guidance of the Accounting Team Lead.
Customer & Master Data Support
- Help maintain accurate customer master data in SAP, including tax documentation (W-9s, exemption certificates).
- Document and follow standard operating procedures; flag process gaps or inconsistencies as they're identified.
- Take on increasing responsibility over time, including more complex reconciliations and customer-specific projects, as skills develop.
Responsibilities
- Conduct routine collection activities on past-due accounts.
- Maintain records of customer communications and payment commitments.
- Escalate high-risk delinquent accounts to management.
- Support dispute resolution with customers and internal stakeholders.
- Cross-Functional Support
o Submit milestone invoices to Project Managers’ approvals and send the final invoice to the customer or upload them to the customer portal.
o Coordinate with Project Managers, Sales, and Accounting to resolve customer billing disputes.
Qualifications
Required
- 2-3 years of experience in Accounts Receivable, ideally within an AR-specific role.
- Working knowledge of accounting concepts (debits/credits, account reconciliation).
- Comfortable working in Excel, including formulas, basic pivot tables, and VLOOKUP/XLOOKUP.
- Strong attention to detail and follow-through on recurring tasks.
- Good written and verbal communication skills.
- Bachelor’s degree in accounting, Finance, or a related field.
Preferred
- Exposure to SAP or another major ERP system.
- Experience in a project-based or B2B billing environment.
Core Competencies
- Strong analytical and problem-solving skills.
- High attention to detail and accuracy.
- Ability to communicate financial information clearly to non-finance stakeholders.
- Eagerness to learn and grow into increasing responsibility over time.
- Process improvement mindset with a focus on efficiency and controls.
- High level of integrity, accountability, and professional judgment.