Design Technology Specialist

Job TitleDesign Technology SpecialistBusiness Line/Corporate Support Information Technology Location North Little Rock, Fayetteville, Rogers, Tulsa, Oklahoma City, or Kansas City Reports to IT Infrastructure Manager Job Posting Support role for digital project delivery. Helps project teams create, organize, govern, and maintain project data across collaboration platforms, design environments, GIS systems, and engineering workflows. This position provides first-level support, improves data quality, and strengthens consistency across project technology platforms. Key Responsibilities

• Create, organize, review, and maintain project workspaces, CAD/BIM files, design documentation, GIS content, and supporting reference files.
• Support project setup, permissions, metadata, standards, secure sharing, review workflows, and data governance across tools such as Forma, Egnyte, ArcGIS Online, and related platforms.
• Provide first-level user support for access requests, file management, reference file issues, workflow errors, and project technology questions.
• Improve repeatable processes through templates, documentation, reporting, workflow enhancements, and basic automation where appropriate.
• Create and maintain user guides, standard operating procedures, diagrams, and training materials that promote consistent digital delivery practices.

QualificationsEducation/Experience: Associate degree or technical certificate preferred in project management, CAD, GIS, construction technology, engineering technology, information systems, or related field. 3+ years of relevant experience preferred.

• Familiarity with project setup, folder structures, naming conventions, reference files, CAD/BIM environments, document control, and digital delivery workflows.
• Experience with Forma, Egnyte, ArcGIS Online, ProjectWise, MicroStation, OpenRoads, AutoCAD, Civil 3D, Excel, Power BI, Python, PowerShell, SQL, or similar tools is helpful but not required.
• Strong attention to detail, customer-service mindset, clear communication, troubleshooting ability, and interest in supporting engineering teams through practical technology solutions.

Grow With UsConfidential (Registered Users Only) offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Confidential (Registered Users Only) provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Confidential (Registered Users Only) walks the talk when it comes to work-life balance.
Founded in 1919, Confidential (Registered Users Only) is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection. In the top 100 of Engineering News-Record's Top 500 Design Firms list, with more than 1,400 employees, Confidential (Registered Users Only) has a people-first culture that drives innovative, client-first service and is consistently recognized as a best firm to work for by Zweig Group. Learn how Confidential (Registered Users Only) invests in people and places they call home at Confidential (Registered Users Only)USA.com.
Confidential (Registered Users Only) is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.
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