About Confidential (Registered Users Only)
At Confidential (Registered Users Only), we're redefining property management for specialty real estate. Powered by AI and three decades of industry data, Confidential (Registered Users Only) empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform.
Our end-to-end solutions—from management software and demand generation to CRM tools and delinquency solutions—help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Confidential (Registered Users Only) helps you Win More every day. Explore our platform solutions at Confidential (Registered Users Only).com.
Overview
Confidential (Registered Users Only) is seeking a Director of Strategic Accounts to lead our enterprise sales team. In this role, you will guide a team of Hybrid Sales Executives who serve as trusted partners to our Strategic and Enterprise customers, combining new-business development with ongoing account stewardship.
Your focus will be on deepening long-term relationships with our largest and most complex customers. You will help ensure they realize measurable value from Confidential (Registered Users Only), from renewal and retention through thoughtful expansion of the solutions that support their growth. You will also guide your team in building new relationships with enterprise organizations that are a strong fit for our platform, always with an emphasis on understanding customer goals and demonstrating clear ROI.
You will partner with executive sponsors and cross-functional leaders across the organization to deliver a white-glove experience for our customers at every stage of their journey. Working closely with the CRO and Revenue Operations, you will also help refine our go-to-market strategy and ensure our approach to strategic accounts is consistent, coordinated, and customer-centered.
Key Responsibilities
- Lead, coach, and develop a team of Hybrid Sales Executives responsible for Strategic and Enterprise accounts
- Build and sustain trusted, long-term relationships with key customer stakeholders
- Drive retention, renewals, and account growth through consultative, value-based selling
- Identify opportunities to expand customer success by aligning additional Confidential (Registered Users Only) solutions to customer needs
- Guide the team in developing ROI-focused business cases and tailored solution proposals
- Partner with executive sponsors and cross-functional leaders to ensure an exceptional, white-glove customer experience
- Support your team through complex contract discussions and negotiations
- Collaborate with the CRO, RevOps, and cross-functional teams to strengthen GTM strategy and forecasting accuracy
What You'll Do Every Day
- Strategic Leadership: Lead, coach, and develop a team of senior Hybrid Sales Executives covering top strategic and Enterprise segments. Define the territory strategies and account planning standards required to penetrate complex enterprise hierarchies.
- Operating Cadence & Forecasting: Drive a world-class operating rhythm. Own the up-market forecast accuracy, pipeline waterfall inspection, and stage progression discipline within Salesforce.
- Ecosystem Alignment: Orchestrate alignment across a complex enterprise support matrix, ensuring your sellers effectively leverage CSMs, TAMs, Product Specialists (SAs), and Insurance Overlays to deliver maximum value.
- Business Strategy: Partner with RevOps, Marketing, and Product to identify market trends, optimize up-market pricing strategies, and refine the Enterprise GTM motion.
- Talent Development: Cultivate a high-performance culture focused on continuous improvement, strategic account mapping, and long-term relationship building.
What You Need to Bring
- 10+ years of progressive B2B SaaS sales experience, with at least 5+ years in a sales leadership/director role managing Enterprise or Strategic account teams.
- A proven track record of consistently meeting or exceeding revenue targets in complex, multi-million dollar enterprise segments.
- Extensive experience negotiating and closing complex, multi-year, multi-product software agreements.
- Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and strategic account planning.
- Deep operational expertise in forecasting, pipeline management, and Salesforce hygiene at the executive level.
- Exceptional executive presence and the ability to influence C-level stakeholders both internally and externally.
Bonus Points
- Experience in the self-storage, property management, or broader real estate technology sectors.
- Familiarity with integrated payments, marketplace solutions, or embedded insurance portfolios.
- Training in formal sales management and coaching methodologies.
Work Authorization
All applicants must be currently authorized to work in the United States on a full-time basis.
About Us:
At Confidential (Registered Users Only), we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Confidential (Registered Users Only) helps you win more every day. Explore our platform solutions atwww.Confidential (Registered Users Only).com.
At the heart of Confidential (Registered Users Only) is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Benefits and Perks:
- Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
- 401(k) match after 60 days, 100% vested after 1 year.
- Employer contribution to your HSA, plus an HRA to help offset your deductible.
- Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
- Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
- 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
- 8 hours of Rest, Relax, Recharge time to care for your mental health.
- Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
- Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
- ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
- Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
- $50 monthly home data stipend, plus a home office sign-on bonus of $250.
- Fertility care support options to help in your journey towards parenthood.
- Access to financial experts to help you make informed decisions and achieve your financial goals.
- Direct Student Loan Payment Program, some qualifications and eligibility rules apply.
Confidential (Registered Users Only) is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Confidential (Registered Users Only) will provide reasonable accommodations for qualified individuals with disabilities.
Important Notice: To protect yourself from fraudulent activities, please consider the following:
- Official Communication: All genuine communication from Confidential (Registered Users Only) will come from official email addresses, ending in “@Confidential (Registered Users Only).com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Confidential (Registered Users Only) or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Confidential (Registered Users Only), please contact our HR department directly at POps@Confidential (Registered Users Only).com for verification.
Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Confidential (Registered Users Only) or using our company's name for any dubious purpose, please immediately report the incident to POps@Confidential (Registered Users Only).com