Join our Dunkin' team in **Dedham** has a high-potential **Shift Leader (Manager Trainee)** role with a clear track to move quickly into a **Shift Leader / Manager** role.
This is a growth-focused opportunity for someone eager to develop leadership skills fast in a fast-paced quick service restaurant (QSR). Through hands-on training, you'll help run daily operations, support a great guest experience, and foster a positive, team-first culture.
If you're reliable, work with a sense of urgency, and want a role where promotion is **earned through performance** (not "time served"), this could be the right fit for you.
**What You'll Do (Daily Responsibilities)**
You'll get to know the entire operation and gradually take on leadership duties, such as:
**Why You'll Like This Role**
Qualifications:
**Qualifications**
**What We’re Looking For**
Reliable, punctual, and ready to take ownership
Comfortable in a fast-paced restaurant/QSR environment
Strong communication skills and a team mindset
Coachable—open to feedback and focused on improvement
Leadership potential (you don’t need to know everything on day one)
**Preferred:**
Shift lead, supervisor, key holder, or restaurant leadership experience
Dunkin’, coffee, or QSR experience
**Schedule:** Flexible scheduling available
**Weekends are required.**
This is a growth-focused opportunity for someone eager to develop leadership skills fast in a fast-paced quick service restaurant (QSR). Through hands-on training, you'll help run daily operations, support a great guest experience, and foster a positive, team-first culture.
If you're reliable, work with a sense of urgency, and want a role where promotion is **earned through performance** (not "time served"), this could be the right fit for you.
**What You'll Do (Daily Responsibilities)**
You'll get to know the entire operation and gradually take on leadership duties, such as:
- Running shifts and keeping the team on track during busy rushes
- Providing excellent guest service and addressing concerns calmly and professionally
- Operating the register and assisting with basic cash-handling procedures
- Training, coaching, and motivating crew members
- Upholding Dunkin' standards for **cleanliness, food safety, and speed of service**
- Helping with opening/closing routines based on your schedule
- Learning the essentials of shift execution (break coverage, deployment, and pacing)
**Why You'll Like This Role**
- **Fast advancement path** (move up as you show you're ready)
- **Flexible scheduling** (morning/day/evening/weekend options depending on store needs)
- Hands-on leadership experience to build a lasting career
- **Benefits for full-time employees:** Health insurance + Dental insurance
- Employee discount
- Paid training
Qualifications:
**Qualifications**
**What We’re Looking For**
Reliable, punctual, and ready to take ownership
Comfortable in a fast-paced restaurant/QSR environment
Strong communication skills and a team mindset
Coachable—open to feedback and focused on improvement
Leadership potential (you don’t need to know everything on day one)
**Preferred:**
Shift lead, supervisor, key holder, or restaurant leadership experience
Dunkin’, coffee, or QSR experience
**Schedule:** Flexible scheduling available
**Weekends are required.**