HOST/HOSTESS JOB DESCRIPTION
Title: Host/Hostess
Reports to: Manager on Duty
SUMMARY OF POSITION:
The first employee to interact with arriving guests as they enter Wings Etc. It is the function of the host/hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service from Wings Etc.by their exchange with the host/hostess.
DUTIES & RESPONSIBILITIES:
- Make sure all menus are wiped down, free of spots or stains, and complete.
- Make sure entry doors are clean, free of debris and inviting.
- Check with manager to assure there are no large or private parties you do not know about.
- Greets guests, escorts them to their table, pull seat out for the ladies, and present menus.
- Communicates to the server they have been sat.
- Keep in constant contact with manager with wait list. Indicates to guest numbers of tables in front of them.
- Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations.
- Say good-bye to all of the guests. Check to see that everything was wonderful.
- Informs manager with every guest and if there was any kind of problem quickly get a manager.
- May prepare beverages and expedite food orders.
- Executes the outs checklist to Wings Etc. Standards
- Assists Servers/Bartenders in bussing of tables.
QUALIFICATIONS:
- Be able to work in a standing position for long periods of time.
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds.