POSITION SUMMARY: Help support the IT Operations team with network support requests and various projects.
*Bob Jones University students only*
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Audit and help standardize network racks throughout campus.
- Document and map wireless access point locations on campus.
- Monitor network and server performance using diagnostic tools.
- Maintain accurate records of changes and troubleshooting steps.
- Assist the network and system engineers.
- Other duties as assigned by manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Good analytical skills
- Good communication skills, written and oral
- Ability to work as an individual contributor and as a team player
- Willingness and aptitude to learn new skills, technologies, and processes
COMPUTER SKILLS:
- Microsoft Word, Excel
- Juniper network Switches
- Mist Wireless Access Points
- SolarWinds monitoring tools
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.