About Us
Confidential (Registered Users Only) is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Confidential (Registered Users Only) to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at Confidential (Registered Users Only)
At Confidential (Registered Users Only), we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
The Key Account Manager will report to the National Account Manager and play an integral role in supporting world class account management by working closely with Sephora merchants in collaboration with Confidential (Registered Users Only) corporate teams (sales planning, category planning & analysis, omni channel, supply chain, customer service and finance) to meet sales & profit, distribution, and digital goals across assigned categories on one of our most complex and strategically important business units.
What You'll Get to Do
- Demonstrate best-in-class account management, supporting growth in revenue and net margin to help us achieve and exceed our goals.
- Contribute to the strategic plan for the account and own execution against it for your assigned categories, including supporting market share growth for both the retailer and Confidential (Registered Users Only).
- Act as the day-to-day owner of your assigned categories — partnering with cross-functional teams and applying financial and analytical savvy to hit aggressive goals.
- For assigned categories, support customer profitability, working closely with internal teams on new item strategies and financials, and track promotional spending against ROI goals.
- Embrace being in the details and running the business with a bottoms-up approach.
- Support Omni-Channel execution, including in-store placement goals and online penetration targets while supporting profit-related initiatives.
- Build the financial analysis and scenario modeling that informs critical decisions, understanding what comprises and drives contribution margin $ and %.
- Prepare for and participate in customer meetings, building the materials and analysis that drive the story.
- Stay execution- and detail-focused, mindful of key milestones, with a demonstrated ability to create and adhere to a schedule to ensure success.
- Work with the Demand Planning and Supply Chain teams to support the flow of goods, including the monthly forecast cycle and long-range plans.
- Work with Category Analysis teams to report POS, trends, and factors impacting the business — surfacing insights both internally and with the customer.
- Deliver flawless execution for Confidential (Registered Users Only) and Sephora.
Attributes & Skills
- Working knowledge of how to drive sales at beauty retailers within fast-paced, ever-changing categories; experience supporting Sephora, Ulta or other retailers within these verticals a plus.
- Gritty sales professional, detail-oriented and execution-focused, with an eye toward developing strategic vision.
- Track record of embracing challenges, overcoming obstacles, and being a team player not afraid to roll up their sleeves and get into the details.
- Solid business acumen and analytical skills, complemented by effective oral and written communication.
- Strong analytical skills to gather and analyze large data sets; ability to automate reporting is a true advantage.
- Strong interpersonal skills to build and maintain effective relationships.
- Excellent organizational and time management skills.
- Experience supporting promotional execution during key periods.
- Ability to thrive in Confidential (Registered Users Only)'s fast-paced, "obsessed with winning" culture.
Requirements
- BA/BS degree or equivalent experience.
- 3+ years of account sales management, sales analysis, or equivalent experience within buying and/or merchandising at retail.
- Sephora or beauty retail experience preferred.
- Strong Microsoft Office skills (Excel, Outlook, and PowerPoint).
- Retail Link / Scintilla experience a plus.
- Ability to travel up to 6 times per year to Headquarters and other events.
- Experience in durable goods categories a plus.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$109,200 - $178,300USD
Our Culture
At Confidential (Registered Users Only), we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, Confidential (Registered Users Only) product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At Confidential (Registered Users Only), Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens Confidential (Registered Users Only)’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the Confidential (Registered Users Only) DNA.
Learn more about us:
Life At Confidential (Registered Users Only)
Outrageously Extraordinary
Confidential (Registered Users Only) Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. Confidential (Registered Users Only) will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact Confidential (Registered Users Only) People & Culture at accommodations@Confidential (Registered Users Only).com