Confidential (Registered Users Only) is a robotics startup based in Burlington, MA on a mission to forever change the beauty and wellness space. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous 5-step manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty, Nordstrom, Equinox and Marriott.
As of November 2025, we launched our first robot at Ulta Beauty in Everett, MA and are continuing to scale across said brand locations above. We are a fast growing 60+ person organization with deep robotics experience.
Come join the company who will put 'beauty robotics' on the map!
Introduction:
Confidential (Registered Users Only) is seeking a Brand Ambassador, who possesses either a cosmetology or nail tech license for our official Marriott launch at the Gaylord Rockies Resort in Aurora, CO. This person will be the face of our brand, stationed directly at our in-store machines to educate, assist, and inspire customers as they experience their first fully robotic manicure. This is a unique opportunity to be at the forefront of beauty tech, while connecting with consumers, and driving excitement for Confidential (Registered Users Only) and the future of beauty!
What You'll Do:
- Become a product expert on the Confidential (Registered Users Only) machine, our innovative nail pods, and the accompanying app
- Manicure touch ups and fixes may be required
- Proactively approach and engage customers, sharing the story of Confidential (Registered Users Only) and the benefits of our products
- Provide compelling, hands-on demonstrations of the Confidential (Registered Users Only) machine, showcasing its ease of use and unique features
- Answer customer questions, provide basic troubleshooting for the machine or app, and offer "nail touch-ups" or quick demonstrations to highlight the quality and convenience
- Encourage customers to try the machine!
- Maintain a professional, enthusiastic, and positive image that aligns with the Confidential (Registered Users Only) brand values
- Listen to customer feedback and share insights with the Confidential (Registered Users Only) team to help us continuously improve
- Ensure the machine and surrounding area are clean, organized, and inviting
What you have:
- Experience in cosmetology or most preferably nail related work
- Experience working with nails. Will consider a licensed nail tech, a licensed cosmetologist or a nail tech in training
- Punctual, dependable, and always ready to represent Confidential (Registered Users Only) positively
- Ability to work retail hours, including weekends and holidays, as needed
*This role will include a paid training period. Please note that the training period will involve one week of travel to our corporate office in Burlington, Massachusetts*
At Confidential (Registered Users Only), we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.
Salary Range
$30 - $35USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.