About the role:
Confidential (Registered Users Only) is seeking a highly motivated people manager for our Operations Program Manager (OPM) team with a strong background in New Product Introduction (NPI) within the hardware manufacturing space. In this critical role, you will be managing a team of OPMs to ensure the successful operational launch of our cutting-edge products, from development through mass production and sustained volume. You will orchestrate complex cross-functional efforts, manage risks, and drive decisions that impact product cost, quality, and time to market.
This is a remote position based in the US. This position requires travel up to 20% of the time.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Confidential (Registered Users Only). We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Confidential (Registered Users Only), we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
- Lead a global Operations Program Management team based in North America and Asia to develop and launch new hardware products.
- Own end-to-end operational execution of hardware product manufacturing from concept through mass production and sustained volume.
- Serve as the primary operations liaison, aligning and communicating across Engineering, Product, Supply Chain, Manufacturing, and other cross-functional teams.
- Develop comprehensive program plans, manage schedules, budgets, and proactively mitigate risks to ensure on-time and on-cost delivery.
- Define and execute manufacturing strategies, collaborating with internal teams and external partners for factory readiness, capacity, and process development.
- Drive cost reduction initiatives and ensure robust quality standards are met throughout the product lifecycle.
- Champion, role model, and embed Confidential (Registered Users Only)’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or Manufacturing preferred), Supply Chain Management, or a related technical field. A master's degree (MBA or MS) is a plus.
- 7+ years of progressive experience in Operations Program Management, NPI, or related roles within a hardware manufacturing environment.
- Minimum 3 years managing a team of at least 4 individuals.
- Proven track record of successfully launching multiple complex hardware products from concept to high-volume production and strong understanding of hardware development lifecycles and manufacturing processes.
- Expert-level proficiency in program/project management methodologies and tools (e.g., Confluence/JIRA). PMP certification is a plus.
- Exceptional leadership, communication, and interpersonal skills with the ability to influence and align diverse cross-functional teams.
- Highly analytical with a strong ability to identify problems, analyze data, and develop effective solutions in a fast-paced, ambiguous environment.
- Experience working with global manufacturing partners and supply chains. Willingness to travel internationally as required (up to 20%).
- Meticulous attention to detail and a commitment to operational excellence.
An ideal candidate also has:
- Familiarity with PLM (Product Lifecycle Management) systems.
- Experience in dash camera, gateway, or telematics products is a plus.