Become a member of our collaborative team of caring and compassionate professionals at Pediatric Epilepsy & Neurology Specialists! PENS is seeking talented Medical Receptionists to join our rapidly growing outpatient practice. High school diploma/GED required. Must have 1+ years of experience as Medical Receptionist. Must be bilingual in Spanish and English. Must have excellent phone etiquette and customer service skills.
We are the largest group of pediatric neurology physicians and nurse practitioners in the Tampa Bay Area! Pediatric Epilepsy & Neurology Specialists (PENS) has been serving the Tampa Bay area since 2001. With board certified physicians and nurse practitioners in the areas of pediatric neurology, EEG, neuropsychology and sleep medicine, PENS is the premier multidisciplinary neuroscience group to care for your family. We provide evaluation and treatment of most types of neurological conditions, including headache, ADHD, epilepsy, cerebral palsy, autism related disorders, sleep disorders, neuromuscular disorders, multiple sclerosis, and developmental delay. We are looking for a candidate to fill the position for front desk in our seourodiagnostic suite.
- Salary range: Starting pay for the role is $15.00-$18.00 based on previous experience and qualifications, the Medical Assistant role ranges between $18.00 to $20.00, once fully trained. Based on performance, typically between 6 to 24 months after start date.
- Full-time employment opportunities available
- Benefits include vacation, 401k, and health insurance
Responsibilities include:
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Schedule appointments and procedures
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Facilitate patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
We are an equal opportunity employer and offer competitive salaries and benefits.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- medical office: 1 year (Preferred)
- relevant: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person