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People Ops Coordinator

Full TimeLocalRemote-USConfidential Company (Register)

Confidential (Registered Users Only) is the leading provider of data and analytics for subscription media services in the U.S. Confidential (Registered Users Only)'s standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are trusted by some of the most recognized and respected brands across media and entertainment sectors. Using a proprietary AI-powered approach, Confidential (Registered Users Only) connects subscription activities with real consumer viewership to provide services, studios, and creators with an unmatched, market-wide view of subscriber behaviors to better understand acquisition, retention, and engagement.

At Confidential (Registered Users Only), we're building the standard for how the entertainment industry understands its subscribers - and none of that happens without a team that runs well. We're looking for a People Ops Coordinator who will own that foundation: someone who sees a scattered process and wants to build the system that fixes it, who treats a new hire's first week as seriously as their onboarding metrics, and who takes pride in being the person people can count on. The role extends beyond People Ops, too; you'll provide coordination support to our co-founders and help keep priorities moving across the company more broadly. This is a chance to shape how People Ops and company operations work at an early-stage company.

You will report to the VP, Ops. Confidential (Registered Users Only) is a remote-first company, and we are looking for candidates who can work during US business hours. Preferably, you should be based in a US time zone (Eastern, Central, Mountain, or Pacific). You will report to the VP, Finance.

What You’ll Do

  • Own the People Operations side of the employee lifecycle - onboarding and offboarding, benefits and payroll coordination, HRIS updates, PTO tracking, and employee records - serving as an approachable first point of contact for routine questions and escalating anything sensitive to VP, Ops
  • Support performance management, employee engagement, and internal culture programs, including feedback cycles, goal-setting, recognition, and team-building initiatives
  • Coordinate recruiting and hiring support end-to-end: job descriptions, interview scheduling, candidate communications, recruiting documentation, and a smooth handoff from candidate to new hire
  • Support our co-founders and other cross-functional administrative projects from request through completion
  • Build processes that simplify, automate, or improve People and operations workflows as Confidential (Registered Users Only) scales

Who You Are

  • 1–3 years of experience in People Operations, Human Resources, or a related administrative role
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities at once
  • Strong written and verbal communication skills, with the ability to work effectively across teams and levels
  • High degree of discretion and sound judgment when handling confidential or sensitive information
  • Proactive, resourceful, and comfortable taking ownership without waiting for detailed instructions
  • Comfortable working in a fast-paced startup environment where priorities and responsibilities may evolve
  • Strong follow-through and a bias toward action — you enjoy getting things done and making processes work better
  • Familiarity with HR, project management, collaboration, or other business operations tools
  • Advanced English proficiency (B2-C1) Please submit a resume in English language in the application.

Confidential (Registered Users Only) Benefits:

  • Work from anywhere during US business hours
  • Competitive compensation, including participation in Confidential (Registered Users Only) equity program
  • Mentorship from experienced executives
  • Opportunity to grow and impact a rapidly growing start up
  • Travel to In-person team off-sites (visa-permitting)

About Confidential (Registered Users Only)

Confidential (Registered Users Only) is the leading provider of data and analytics for the U.S. Subscription Economy. Our standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are used by some of the most trusted brands across media and entertainment sectors to better understand subscriber behavior and successfully navigate the rapidly changing consumer subscription landscape.

Founded in 2019 by Jonathan Carson, a successful serial entrepreneur with deep roots in data and analytics, and Rameez Tase, a seasoned executive in media and analytics, Confidential (Registered Users Only)’s mission is supported by top investors with global expertise in media and technology: Raine Ventures, BDMI, UTA Ventures, and many more. Confidential (Registered Users Only) is powered by a dedicated group of individuals who are intellectually curious, passionate about service, and committed to supporting the needs of Confidential (Registered Users Only) clients and each other every day. As a small remote-first team, Confidential (Registered Users Only) team members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team.

https://www.Confidential (Registered Users Only).live/