The Basics:
As Director of Product Marketing for Confidential (Registered Users Only)’s Autonomous MSP solution, you will own the positioning, messaging, launches, and partner-facing marketing for a growing part of Confidential (Registered Users Only)’s business. MSPs already run on Confidential (Registered Users Only) today, and we are investing to make Confidential (Registered Users Only) the platform managed service providers standardize on. The Autonomous MSP solution gives them a fundamentally different way to operate: with Confidential (Registered Users Only) Atlas, the platform surfaces the most important things that matter across all of an MSP’s customers, cutting through the alert fatigue of traditional tools and letting operators act at scale rather than customer by customer.
You will be the person who translates that value into an offering an MSP can adopt, bundle into a managed service, and sell to its own customers. You will market to two audiences at once: to MSPs, convincing them to adopt and build a practice on Confidential (Registered Users Only)’s platform, and through MSPs, arming their sellers to bring Confidential (Registered Users Only) to end customers. You will set the strategy and the story, and draw on Confidential (Registered Users Only)’s corporate marketing, field marketing, and partner enablement teams to bring it to market at scale.
You will work as part of the Autonomous MSP product team with a direct line into product management and engineering to influence functionality, roadmap priorities, packaging, and pricing. Beyond the team, you will work closely with product marketers in other solution areas, such as Exposure Management and Endpoint Management, as well as partner sales, partner enablement, finance, corporate and field marketing, analyst relations, and Confidential (Registered Users Only)’s MSP partners.
This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.
What You’ll Do:
- Own positioning and messaging for the MSP audience, translating the Autonomous MSP value proposition into outcomes MSPs care about: technician productivity, margin, service differentiation, and customer retention
- Own launches for the Autonomous MSP solution, including announcement narrative, launch content, field and partner readiness, and post-launch iteration based on partner feedback
- Set the vision for how the Autonomous MSP solution is presented on Confidential (Registered Users Only).com, including the MSP landing experience, partner-facing pages, and the content journey from first visit to partner inquiry, working with web and digital marketing to bring it to life
- Own partner-facing content and the through-partner marketing motion, working with field marketing and partner enablement to produce co-brandable content, sales playbooks, battle cards, ROI tools, and training for MSP sales, technical, and service-delivery teams
- Partner with Confidential (Registered Users Only)’s product marketers across solution areas to adapt their positioning and content for MSPs, so the full platform story lands with an MSP audience
- Turn early design-partner engagements into proof points, reference stories, and speaking opportunities
- Represent Confidential (Registered Users Only) in the MSP community at industry events, partner engagements, virtual events, and webinars
- Track the MSP competitive landscape (RMM-native security, MSP-focused security vendors, AI-native MSP tooling, incumbent endpoint platforms) and, with analyst relations and PR, establish Confidential (Registered Users Only)’s differentiation and credibility as a platform for MSPs and MSSPs
- Share responsibility with partner sales and product management for the MSP GTM plan and the cross-functional cadence that tracks outcomes, gathers partner feedback, and cascades it into product direction, pricing, and program design
Experience:
- Education
- BA or BS required
- MBA preferred
- Experience
- 8+ years in product marketing, partner marketing, channel marketing, or outbound product management at a B2B technology company
- Direct experience marketing a technology platform to or through managed service providers, at a vendor whose revenue runs substantially through MSPs, at an MSP, or at a distributor or marketplace serving MSPs, with working fluency in the MSP ecosystem (RMM and PSA platforms, distributors and marketplaces, peer groups, and industry events)
- Demonstrated understanding of MSP business models, including how MSPs price and margin managed services, and what drives their tooling and platform decisions
- Experience taking a new offering or route to market from pre-launch through launch, including field and partner readiness
- Exposure to packaging, pricing, and licensing for channel or consumption-based models
- Preferred
- Experience marketing AI, automation, or agentic capabilities to a technical operator audience
- Experience in endpoint management or cybersecurity, particularly MSP or managed security service offerings
- Existing relationships across the MSP community, and public speaking or industry-event experience
- Other
- Strong written, verbal, and presentation skills, with the ability to write for a practitioner-owner audience that is skeptical of enterprise marketing
- Comfortable as a hands-on individual contributor who produces the work directly, while operating at a director level of strategic ownership and navigating a large organization to get it done
- Ability to travel up to 25% for partner engagements and industry events
- Align with the Confidential (Registered Users Only) values: we win as a team, we do the right thing, and we are unstoppable
- Authorized to work in the United States
About Confidential (Registered Users Only)
Confidential (Registered Users Only) is the Autonomous IT company. As Al accelerates both innovation and risk, Confidential (Registered Users Only) Atlas, the company's autonomous operating system, puts the full depth of the Confidential (Registered Users Only) Autonomous IT Platform behind every IT and security operator - human and agentic. Confidential (Registered Users Only) provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate.
The company is recognized as a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, as a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Device Management 2025-2026 Vendor Assessment, and as a Leader in The Forrester Wave™. Endpoint Management Platforms, Q2 2026.
To learn how Confidential (Registered Users Only) delivers Autonomous IT for unstoppable business, visit www.Confidential (Registered Users Only).com and follow us on LinkedIn and X.
On a mission. Together.
At Confidential (Registered Users Only), we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.
As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.
Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
What you’ll get
The annual base salary range for this full-time position is $165,000 to $253,000. This range is an estimate for what Confidential (Registered Users Only) will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.
In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.
Confidential (Registered Users Only) is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@Confidential (Registered Users Only).com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.
Please be aware of job offers coming from people claiming to be Confidential (Registered Users Only) employees. Confidential (Registered Users Only) employees will only use @Confidential (Registered Users Only).com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
For more information on how Confidential (Registered Users Only) processes your personal data, please see our Privacy Policy.