What you'll do:
- Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
- Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients.
- Collaborate with the Business Development team to identify ways to grow current accounts.
- Become an expert on the use and best practices on Confidential (Registered Users Only) platform and offer insights to clients on how to improve campaigns and meet KPIs.
- Provide continual training to clients as new features are added to Confidential (Registered Users Only).
- Work with Product Management to help define features and drive enhancements to Confidential (Registered Users Only) platform.
- Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.
Who you are:
- 2 + years of consultative, client-facing work with online advertising experience preferred
- Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
- Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
- Effective time management skills – ability to prioritize and meet deadlines.
- Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks.
- Willingness to travel alongside a team up to 25% of the time.
- Someone who is looking to grow into more senior level opportunities in the region.
Confidential (Registered Users Only) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Confidential (Registered Users Only). Confidential (Registered Users Only) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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