About the role:
Confidential (Registered Users Only) is looking for a Senior Product Manager to lead the Driver Management team and ensure that every trip taken across hundreds of thousands of commercial vehicles is assigned to the right driver. Driver assignment is one of the foundational aspects of the Confidential (Registered Users Only) Platform, helping our customers to understand driver behavior holistically and accurately. In this role, you'll own the platform that powers driver identification and assignment and work with ML models, agents, and more. You'll decompose a funnel problem into discrete, measurable solutions and ship them with urgency. This work sits at the intersection of AI, computer vision, and systems thinking, requiring analytical rigor, technical depth, and a bias toward action.
In this role, you'll own the platform that powers driver identification and assignment, using facial recognition, voice agents, and advanced ML models to automatically identify who's behind the wheel. You'll decompose a funnel problem into discrete, measurable solutions and ship them with urgency. This work sits at the intersection of AI, computer vision, and systems thinking, requiring analytical rigor, technical depth, and a bias toward action.
This is a remote position open to candidates residing in the United States.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Confidential (Registered Users Only). We set up our employees for success and have built a culture that encourages your personal development and rewards ownership.
- You want to solve problems in a fast-paced, cutting-edge environment: You thrive where problems are complex, new solutions are constantly being introduced, and you push yourself to try new things — including shipping AI-powered products that don’t yet have a playbook.
- You care about the people who power the physical economy: You believe frontline workers deserve technology that recognizes their contributions, communicates with them on their terms, and genuinely improves their day — not just monitors them.
- You appreciate candid feedback and an experimental mindset: Confidential (Registered Users Only) employees challenge the status quo and recognize failure as part of the learning process. We encourage each other to be honest and hold ourselves to high standards.
In this role, you will:
- Own the product vision, strategy, and north star metric of 100% assignment for the driver management platform.
- Work directly with customers and drivers to define new ways of making assignment seamless and efficient.
- Define and optimize solutions that are CV, ML, and voice agent based to streamline the driver experience in collaboration with best-in-class AI and ML teams.
- Define success metrics, monitor product performance, and drive a continuous cycle of experimentation and iteration grounded in data and customer feedback.
- Work with world class engineering teams to deliver technically complex solutions that are the heart of Confidential (Registered Users Only)’s platform.
- Champion, role model, and embed Confidential (Registered Users Only)’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 5+ years of product management experience, with a proven track record shipping products used by real end users at scale.
- Strong analytical rigor — you naturally decompose big metric problems into segments, root causes, and sequenced solutions.
- Technical depth sufficient to be a true thought partner to ML engineers on model strategy, confidence thresholds, and system architecture.
- Track record of shipping with urgency — you bias toward action, iterate fast, and let data drive prioritization.
- Excellent communication skills; able to align cross-functional stakeholders and translate complex technical tradeoffs for diverse audiences.
- Bachelor's degree or equivalent practical experience.
An ideal candidate also has:
- MBA Preferred.
- Experience with computer vision, facial recognition, or voice/audio products.
- Background in growth, funnel optimization, or marketplace roles where you owned a conversion metric end-to-end.
- Platform product management experience — building capabilities consumed by other product teams.