About the role
The way software gets built is changing fast. AI agents are starting to write, review, and ship code alongside engineers — and our Developer Experience team sits right in the middle of figuring out what that actually looks like at Confidential (Registered Users Only).
We build the tooling and infrastructure that Confidential (Registered Users Only)'s engineers use every day. Our "customers" are the people building the products that keep millions of workers safe and physical operations running. When we make their day better, every product team at Confidential (Registered Users Only) benefits.
We're hiring a Staff Software Engineer to help set technical direction for the team. You'd be working on everything from our CI/CD pipelines to the AI coding agents engineers will rely on to do their jobs. It's a small team with a lot of surface area, and the work you do here shows up across the whole engineering org.
This role is remote and open to candidates based in the US.
You might be a good fit if:
- You've actually built things with AI coding agents — not just used them. You have opinions about what works, what doesn't, and where this is all heading.
- You like work where a small change you make ripples out to help a lot of people.
- You care about what Confidential (Registered Users Only) does. The software we build helps keep grocery shelves stocked, lights on, and workers safe on the job.
- You're genuinely curious and like learning new things. The tech landscape here moves quickly and we're all figuring it out together.
- You think of engineers as real people, not tickets. You're happy to sit with them, watch how they work, and dig into the small frustrations that add up.
- You work well with others. We move faster when we move together.
In this role, you'll:
- Help shape the technical direction of our developer platform — CI/CD, build systems, and the AI agents engineers interact with daily
- Design and build AI agents that take real work off engineers' plates: coding, code review, test generation, release automation, and incident response
- Scale our tooling so it can keep up as the engineering org grows, without sacrificing reliability or developer happiness
- Standardize tools and practices so good ideas spread instead of getting reinvented on every team
- Raise the technical bar through code reviews, design discussions, and mentorship
- Partner with engineering leadership on the bets worth making, and be honest about tradeoffs
- Represent Confidential (Registered Users Only) externally when it makes sense — talks, open source, helping us become a place great engineers want to work
- Live out our cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team
Minimum requirements:
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- 8+ years building software, with at least 2 years in an architect or technical leadership role
- Strong programming and design fundamentals
- 4+ years working on large-scale distributed systems
- 4+ years leading technical projects across multiple teams
Nice to have:
- Experience building developer platforms, internal tooling, or CI/CD for a large engineering org (hundreds of engineers or more)
- You've shipped real work with AI coding tools (Claude Code, Cursor, Copilot, custom agents) — not just tried them out
- Strong skills in Go, Python, TypeScript, or a similar language
- A track record of making engineers measurably faster — quicker builds, easier deploys, less toil, happier developers
- Comfort working in ambiguity and getting teams aligned without needing formal authority